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| Privacy Policy |
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Addison Travel Limited (ATL), trading as
Addisoncruises.co.uk, is committed to protecting your privacy and this Privacy
Policy sets out what information we collect, how we collect it, and
what we do with it. CUSTOMER
INFORMATION This
refers to information such as your name, contact details, travel
preferences and special needs/disabilities/dietary requirements that
you supply us or is supplied to us, including any information about
other persons on your booking relating to the same ("your
information"). Your information is collected when you request
information from us, contact us (and vice versa) or make a booking
with us. You are responsible for ensuring that other members of your
party are aware of the content of our Privacy Policy and consent to
your acting on their behalf in all your dealings with us. We
will update your information whenever we get the opportunity to keep
it current, accurate and complete. Our Use of Your Information
We
may disclose your information to our service providers (who could be
located outside the UK/EEA) for the purpose of providing you with
our services, including your flight, holiday or insurance, etc. Only
information necessary
for this purpose will be disclosed to them. For air travel, it may
be a mandatory
requirement (imposed on airlines by governments at the point(s) of
departure and/or destination) to disclose your information for
security and anti-terrorism purposes, or any other purposes which
they determine appropriate. We
may use your information for the purposes set out in our data
protection registration with the Office of the Information
Commissioner, and disclose the same to our "group
companies" (i.e. our holding companies and all group companies
of our holding companies) business purposes. business management and
operation, re-organisation/structuring of our business (or our group
companies), risk assessment, security and crime
prevention/detection, research and analysis, marketing, monitoring,
assessing customer purchasing preferences, dispute resolution,
credit checking and debt collection. If we search against the files
of credit reference agencies, they will record the search and hence
the way in which you conduct your account with us may be shared with
other lenders and credit agencies.
Some
of your information may be considered "sensitive personal
data" under the Data Protection Act 1998. (For example,
information relating to health or religion.) We collect it to cater
to your needs or act in your interest, but we do so on the condition
that we have your positive
consent - we will do all that is reasonably practicable to
draw this to your attention when you first supply us with your
information, or at the next available opportunity. By booking your
holiday with us you also agree for your insurers, their agents and
medical staff to disclose relevant
information (which may contain sensitive personal data) to us in
circumstances where we need to act in the interest of everyone in
the group you are travelling with. For example, if your illness at
resort is infectious we may need to make special arrangements for
you and also ensure that you do not return with the group
immediately. If you do not agree to our use of your information, we
cannot do business with you or accept your booking. Direct
Marketing Material
We
may from time to time contact you by
e-mail or post, with information on offers of goods and services,
brochures, new products, forthcoming events or competitions from our
holiday divisions and our holiday group companies. You
may indicate your preference to also receive our direct marketing
material for the above purposes by
telephone. You
may, in addition, indicate your preference regarding receiving third
party direct marketing material by
post. If
do not wish to receive such information or would like to change your
preference, please refer to point (2) of "Your Rights"
below. Your
Rights
You
have the right to ask in writing by completing our Data Subject
Access Request form for a copy of the information we hold about you
(for which we may charge a fee) and to correct any inaccuracies in
your information. You
have the right to ask in writing not to receive direct marketing
material about our products and services. If the following
facilities are available, you can amend your previous preference on
our website(s), using our "unsubscribe e-mail" or in
literature which you subsequently return to us. Once properly
notified by you, we will take steps to stop using your information
in this way. If
you would like a list of our group companies or brands, please send
us your request. Our
registered address is at 22 Rochford Avenue, Whitefield,
Manchester M45 7PS ‘COOKIES’
In
contacting and dealing with you is via our website(s), we may use
"cookies". A cookie is a small piece of data sent from our
web server to your computer and stored in a text file on your hard
drive. Cookies allow us to identify your computer but not you
personally. You can set your web browser to refuse cookies. We
use cookies to measure site usage and related information. If you
are making a purchase, we may also use cookies to keep track of the
transaction from one web page to another. Our
website(s) may contain links to other sites not controlled by us.
These
sites may send you cookies and collect data and personal
information. We are not responsible for the actions, content or the
privacy policies of those websites to which our website(s) may link.
These
sites may not be members of ABTA and, if not, ABTA protection will
not be available. It is your responsibility to check the status of
these sites.
SECURITY
INFORMATION We
have taken all reasonable steps to have in place appropriate
security measures to protect your information. Last Updated May 2007 |
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